Computer Repair

Fear Sells Laptops. I'd Rather Sell You the Truth.

Windows 11 said your PC "NO"? Don't spend $800 yet. That popup is not a doctor's diagnosis. It's a sales pitch wearing a lab coat.

I'm Charles Ochoa — computer technician, second generation in the family trade. PC, laptop, Mac and printer repair for homes and small businesses in Dallas–Fort Worth. Honest diagnosis first: if your machine can't run it, I'll say so. If it can, I'll make it — without selling you a computer you don't need.

Both Worlds. No Team Switching.

Windows or Apple — I live in both. Most "techs" live in one world. I speak both: Windows 95 through 11 on one side, macOS and everything Apple on the other. Whatever's on your desk, I've fixed it — on a workbench and in my own house.

Printers too. Yes, even the printer.

What I Fix

  • Slow machines — and the honest verdict on whether yours is worth saving
  • Storage upgrades (SSD) that make an old computer feel new
  • Windows 11 checks and upgrades — free check if I do the upgrade
  • Mac and Apple devices
  • Printers, and everything that connects to them
  • Virus cleanup and software troubleshooting
  • Wired and wireless network setup, routers, and file/printer sharing
  • Small business setups — workstations, business software, ongoing support

How I Work

Full backup BEFORE I touch your files. A clear diagnosis before any purchase. And no surprise work: if the fix turns out to be bigger than what we agreed, I stop and call you first — nothing gets added without your OK. You pay for the fix. I take care of the headaches.

Text Me. I Answer Fast.

Send me your model, or a photo of that scary popup. I'll tell you what it likely is — free. Bilingual service: English & Spanish.

TEXT OR CALL ME: 214-202-4792